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    Home >> Support

    The main goal of the Alignsat support staff is committed to providing our Satellite Communications customers with high quality, professional services & most convenience in the antenna selection, technical questions' answering, delivery guarantee, shipment arrangement, installation, testing, training, and maintenance areas at highest speed.

       Antenna installation & Commissioning

    • Installation and testing products
    • Factory trial assembly and alignment support
    • Installation of earth station systems and electrical services
    • Commissioning & Verification test 

      Customer Training
        Training includes:
    • Antenna structure
    • Antenna technical specifications
    • Antenna installation procedure
    • Antenna point to satellite
    • Antenna electrical/mechanical parameter verification
    • Wiring diagram
    • Controller commissioning and trouble shooting
    • Troubleshooting and preventative maintenance
    • Tailored to specific antennas and/or customer needs

      Customer any time service: 24 x 7 x 365 Service
    • Alignsat staffs answers calls any time -24 hours a day, 7 days a week, 365 days a year
    • Technical personnel available during non-business hours

      Web any time service (tech@alignsat.com)
    • Direct link to Alignsat technological department customer care section. 
    • Technical assistance available within 1 working day via reply mail 

     

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